Orders

The Orders tab is a list of every order customers have placed in the shop — a new licence purchase, or adding a limit/feature to one they already have.

List and filtering

The table shows the order number, the customer's details (company, address, VAT ID), contact info (email, phone), status, order date, and pro-forma invoice number (if one has been issued). The text search matches the customer's details, and a status filter narrows the list to one of:

  • New (NEW) — awaiting your decision.
  • Accepted (ACCEPTED) — the licence was created or updated.
  • Canceled (CANCELED) — rejected, with no effect on the licence.

Order details

Clicking an order number opens a modal with the details: the customer's details, the chosen billing period (month/year), the linked licence's key (if this is an addition to an existing one), a table of order line items with prices and quantities, and a summary:

  • Credit for unused time — appears when the order changes an existing licence in the middle of a paid period; reduces the amount due proportionally to the unused time.
  • Net total — the final amount after subtracting any credit.

Acceptance and cancellation

For orders in New status, the details modal shows Accept and Cancel buttons:

  • Accept — creates a new licence (for a first purchase) or updates an existing one: sets claims based on the purchased products (limit → numeric value, feature → "true") and extends the expiration date by the purchased period. For an order extending an active DEMO licence, the new date is calculated from its existing expiration date, not from the acceptance date.
  • Cancel — marks the order as canceled, with no effect on the customer's licence.

Pro-forma invoice

If a pro-forma invoice was issued for the order, its number in the Invoice column is a link — clicking it downloads the PDF generated according to the pro-forma invoice template, with the seller details configured in Settings.

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